Privacy Policy

About Us

This Privacy Policy applies to the Fast Process Technology platform and services operated by Fast Process Technology.

Fast Process Technology provides Software-as-a-Service (SaaS) solutions that enable businesses to communicate with customers through Meta's WhatsApp Business Platform, automate workflows, manage customer messages, and integrate AI-powered business services.

Information We Collect

Depending on the services used by our customers, we may process:

• Business account information
• WhatsApp Business Account information
• Business and customer phone numbers
• Customer names when provided through WhatsApp
• Messages exchanged through the WhatsApp Business Platform
• Approved message templates
• Business workflow and automation data
• Technical data such as IP address, browser type, device information, and system logs

We process only the information reasonably necessary to provide and operate the requested services.

How We Use Information

• Provide WhatsApp Business messaging services
• Deliver technical and customer support
• Process and send approved message templates
• Manage customer messages and business communications
• Provide AI-powered business automation
• Improve platform security, reliability, and performance
• Generate business reports and analytics
• Comply with applicable legal obligations

Meta Platform Data

When a business connects its Meta WhatsApp Business Account to Fast Process Technology, we access only the information and permissions explicitly granted through Meta's authorization process.

Meta Platform Data is used solely to provide WhatsApp Business Platform functionality and is processed in accordance with Meta Platform Terms, Developer Policies, and applicable law.

Data Sharing

Fast Process Technology does not sell personal information.

Information may be shared only when necessary to operate the platform, provide requested services, work with authorized service providers, comply with law, or protect the security and integrity of our services.

Data Security

We apply reasonable technical and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or destruction.

Data Retention

Information is retained only for as long as reasonably necessary to provide services, comply with legal obligations, resolve disputes, maintain security, and enforce agreements.

User Rights

Subject to applicable law, individuals may request access to, correction of, or deletion of their personal information by contacting Fast Process Technology.

Third-Party Services

Our platform integrates with Meta's WhatsApp Business Platform and may use other third-party infrastructure or services required to deliver customer-requested functionality. Each third-party service is governed by its own terms and privacy policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will be published on this page together with its revised effective date.